Measuring Hidden Costs of Cloud Computing

February 21, 2010 by ADMIN · Leave a Comment

By Chris Curran, CTO Forum Team

Many companies across industries are still working on getting beyond the usage costs for cloud computing to understand the complete costs of migrating, implementing, integrating, training, and redesigning the surrounding and supporting people, processes, and architecture. In fact, three examples from companies that we are working with demonstrate how different details can lead to the same conclusion: uncertainty about the hidden costs of cloud computing…

Sorting Out Social CRM Options for Business

February 8, 2010 by ADMIN · Leave a Comment

By Dylan Persaud, CTO Forum Team

According to Peter Greenberg, the author of CRM at the Speed of Light, social CRM is a philosophy and a business strategy, supported by a technology platform and designed to engage a customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment…

Cloud Computing Still Only In Its Infancy

January 18, 2010 by ADMIN · 1 Comment

By Gyana Ranjan Swain, CTO Forum Team

In an exclusive conversation with Gyana Ranjan Swain, Salesforce.com’s APAC Regional Marketing VP (APJ) Jeremy Cooper talks about the potential for and the technological advancements in Cloud Computing…

Application Virtualization and IT Security

July 4, 2009 by ADMIN · Leave a Comment

By Derek Crawford, Director of Sales Engineering at Tripwire

From an IT Operations perspective it would seem there is a pretty powerful argument to virtualize and distribute applications like this rather than have to install and maintain them on every users PC or laptop.